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Frequently Asked Questions
 

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What do we do?

Wouldn't it be helpful if we could get a quick answers to our routine shopping/gift questions like 'Where do I get this product ?', 'Where do I get the best deal ?', 'Which product is best for me ?', 'What do I gift my loved ones on her/his birthday ?' just by waving a wand. Well, we cannot create a magic wand to answer all your questions, but we can definitely try to be your shopping guide so you spend less time doing the research and more on enjoying life. In this information age, the most valuable item is information and that's what we provide. We just provide Information. We don't sell any products or services. Think of us, as your best shopping-friend, helping you make a informative decision on the product you want to buy. Best of all, we don't charge you for providing deals information to you. Many merchants don't like us since we give many hints, tips and tricks to our users save money. We are always on your side.

Safe Online Shopping Tips

Good deals, convenience, and choice abound on the Internet. But before you use all the Internet has to offer, be "cyber smart" to make the most of your online experience. Knowledge is the key to safety.

Here are few quick tips:

  • Use a secure browser.
  • Shop with companies you know.
  • Keep your password(s) private.
  • Pay by credit or charge card. Pay by one-time use card number.
  • Keep a record.
  • Understand tax and shipping charges as well as return policy
For more information, check, Cyber smart http://www.bsacybersafety.com/ is another good resource for learning Cyber safety.

Whom do I contact Regarding Order Status/ Enquiry?

We do not sell/ship/or process orders. You must go to merchant website where you actually purchased product. Follow the order status enquiry procedure of the website to check the status of your order. If you do not remember your user id, merchant name, check your emails. Most merchants send order confirmations. If you missed the email you can search our past deals and find product & merchant info.

What do I do if I had a bad experience with a merchant?

We publish deals only from reputed, recognized merchants. But we also understand that not everyone has good experience with every merchant. We advice you to take up the matter with the merchant directly. You can find more information about the merchant at out merchant detail page.

To file a complaint or to get free information on consumer issues, visit www.ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. Also inform us so that we will keep your experience in mind while making decision on any deal from that merchant.

Consumer action website is a good resource to know your right as consumer; means of resolving problem and good advice.

What do I do if I receive wrong shipment/damaged product or merchant charged more to your credit card?

In most of such cases, the merchant will take corrective action when brought to their attention. We advice you to always check your online statement after you make a purchase. Notify the merchant promptly for any anomaly. Please check merchants ratings and other users experience before buying form the merchant. The merchant page has link to the merchants ratings. You might want to research the seller's ratings at websites such as bbbonline.com and other respectable websites. If all our good faith to resolve the matter with the merchant fails, we may request the credit card provider for help.

Here is a quick guide to request replacement/refund for an item bought from amazon.com. Other websites have their own procedure.

1. Login to "Your Account".
2. Click on 'Return items' link.
3. Follow the instruction to print the return label.

Are the information published in the website advertisement from the merchant?

No, the information provided in the website is solely work of our team and not paid advertisement from the merchants. We spend hours scouring the web for deals from respected sellers.

If you find a better deal from any reputed/premium merchant, you can always inform us. We will update the deal to help other visitors.

Are the merchants obligated to respect the deals published in this website?

We take every possible step to ensure that all the deals published in our website is valid. The deals published in Dealsat net.com are not advertisement or publication from any merchant. Hence, merchants are not obligated to honor them.
If you do see any mistake, please send us an email and we will rectify the problem as soon as possible.

Can I use the deal information published on this site as Proof, incase of dispute with merchant?

No, You cannot use information published in this website as proof in your dispute with the merchants. As we mentioned above, this is not paid advertisement and merchant is not obligated to honor any information published in this website. Moreover, you can not copy or print this information as agreed by you to our terms of use.

Does Dealsat net Sell Products?

No, Dealsat net.com does not sell/ship or process any order. We only provide free information with link to merchants sites where consumer can buy for cheaper price.

What merchants are listed in Dealsat net?

We recommend what we practice. There are thousands of merchants in online world and it may be impossible to know everything about them in the virtual world. Hence, we recommend only trusted names. We prefer to shop from established vendors and merchants that have good reputation and name. We recommend that you do some research yourself before giving your credit card to them. We have compiled a list of well known merchant in our Merchant Page that would provide you good information, including merchants' rating.

What are Mail-in rebates?

Mail-in rebates are great tool to reduce your final cost of the product. This feature brings with it extra burden to mail the rebate forms in proper order and wait for your check. We recommend printing the rebate form as soon as you buy an item. The merchant may or may not send rebate form along with the product. Some sites remove rebate form after the last date to avail the rebate is over or when product becomes unavailable. Hence, we strongly recommend making it a habit to print the rebate as soon as you make a purchase. Also check rebate offer validity before participating in the offer.

Always keep a copy of all the documents that you are submitting for the rebate. If your mail is lost in transition, you will always have a copy to resubmit.

If a price is different in merchants site than in Dealsat net.com, then which one is valid?

The price, availability, terms and conditions of the product at merchant's site superseds what's published in Dealsat net.com.

Do we post incorrect/wrong information?

NO, We verify the accuracy of each and every deal before posting. But the deal can change at merchant's site at any time. We have no control on merchant's pricing or offers. The deal is valid at the time of posting. The offering may change any time after posting at merchant's discretion. If you find any mismatch, please inform us. We will update the deal with updated information.

Why is coupon code not working?

There could be many reasons for a coupon not to work. Some of them are:

  • The cart may not meet the coupon limitation, like minimum purchase requirement. Check the fine print on the coupon in the merchant's site
  • The limitation on the coupon usability may not allow the coupon be used for the product in the cart
  • The limitation on the coupon usability may not allow the coupon be combined with other coupon.
  • The coupon may have expired
  • The coupon may have reached maximum usage limitation
  • The merchant may have pulled back the rebate.

Can offer expire before expiry date?

Yes, the offer can expire any time at merchant's discretion according to their terms and conditions.

Are these Cheapest prices on earth?

No, we do not claim that deals published in this website are cheapest on the earth. We try to find best price offer among popular & well reputed websites to give you better shopping pleasure.

Does Dealsat net.com employ pop-up, spyware?

Dealsat net.com is and will always be 100% pop-up, spyware free site. We never throw pop-up advertisements. If you are getting these kind of ads on your computer. There may already be some spyware sitting on your computer. Try to get some spyware cleaning software (like Spybot, Adware; Search for Spyware in downloads.com for more) to get rid of them.

Why links are not working?

See our Link problem solution for detail

Can I link to Dealsat net.com?

No, you cannot unless you have permission from us. Send us an email explaining how and where you would like to link our site. Dealsat netand its logo is a registered trademark of Dealsat net.com. Not authorized to use words, logo or any content in any term without written permission

 
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